Archives For great customer service

Customer Service

Great customer service isn’t always as common as we’d like.  As a matter of fact, it’s fairly uncommon.  If that’s true, then why don’t more businesses use great customer service to insure their success?

Let’s start by taking a look at the image above.  How does it make you feel?  Maybe it’s no big deal to you.  It’s a nice looking sign.  Someone spent some time having it made.  Pretty innocent, right?

Wrong!

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